Privacy Policy

Rock & Refuge Earthworks LLC ("Rock & Refuge," "we," "us," or "our") is a landscape, hardscape, and earthworks company serving San Diego, Newport Beach, and Dallas. This Privacy Policy explains how we handle information collected through our website at rrearthworks.com.

We collect the information you choose to give us, and a small amount of technical information collected automatically.

• Information you provide: your name, email address, phone number, zip code, project details, and anything else you enter when you request a consultation or contact us.
• SMS consent: whether you opted in to receive text messages from us.
• Automatic information: standard web-server and analytics data such as your device type, browser, approximate location, pages viewed, and referring site.

We use the information you provide to respond to your inquiry, prepare and discuss estimates, schedule and perform work, and improve our website and services.

If you opt in, we also use your phone number and email to send marketing communications such as special offers and updates. You can opt out at any time (see "Your choices" below).

If you check the consent box on our contact form, you agree to receive occasional marketing text messages from Rock & Refuge Earthworks. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or reply HELP for assistance.

Your consent to receive text messages is not a condition of purchasing any goods or services. We do not sell or share mobile opt-in information with third parties for their own marketing.

We do not sell your personal information. We share it only as needed to run our business:

• Service providers who help us operate, such as our website host and our customer-relationship management (CRM) provider, who process your inquiry on our behalf.
• Professional advisors, or when required by law, legal process, or to protect our rights and the safety of others.

Our website may use cookies and similar technologies to keep the site working properly and to understand how it is used. You can control cookies through your browser settings; disabling them may affect how the site functions.

We keep your information for as long as needed to serve you and for legitimate business or legal purposes, then delete or de-identify it.

You may opt out of marketing emails using the unsubscribe link, and out of text messages by replying STOP. Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of its sale (we do not sell it). To make a request, contact us using the details below.

California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the rights described above, and the right not to be discriminated against for exercising them.

We take reasonable measures to protect the information you share with us. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

Our website is not directed to children under 13, and we do not knowingly collect information from them.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above.

Questions about this policy or your information? Call us at California (619) 633-8168 or Texas (682) 430-8136, or reach out through the contact form on our website.